Top Datto Companies
Browse 5 vetted companies specializing in Datto. Expert Managed IT Services providers with proven Datto expertise. Compare ratings, portfolios, and reviews to find the perfect partner.
5 companies found
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Quick Stats
- Companies listed
- 5
- Avg. rating
- ★ 4.5
- Min. project size
- <$1000
- Hourly rate
- <$25
Datto is the leading backup, disaster recovery, and business continuity platform built exclusively for managed service providers (MSPs). Used by more than 17,000 MSPs worldwide, Datto protects over one million businesses against data loss from ransomware attacks, hardware failures, accidental deletion, and natural disasters. For small and mid-sized businesses that rely on MSPs for their IT infrastructure, the Datto platform - spanning BCDR appliances, cloud-to-cloud SaaS backup, networking, and RMM - represents one of the most comprehensive IT resilience ecosystems available in the channel.
Choosing the right Datto partner is not the same as choosing Datto itself. The platform requires expertise to configure correctly, and the difference between a Datto deployment that saves your business during a ransomware incident and one that fails exactly when you need it most often comes down to how well your MSP has set up, tested, and maintained the solution. Finding a certified, experienced Datto MSP partner - rather than one that sells the product as an afterthought - is the critical decision.
Datto - By the Numbers
- Datto protects over 1 million businesses worldwide through its partner channel of more than 17,000 MSPs, making it the largest pure-channel backup and DR platform by partner count as of 2025.
- The average cost of a ransomware attack on a small business reached $1.85 million in 2025 (including downtime, recovery costs, and reputational damage) according to Sophos's annual threat report - a figure that dwarfs the annual cost of a comprehensive Datto BCDR solution.
- Datto BCDR solutions achieve recovery time objectives (RTOs) as low as 6 seconds using instant virtualization, allowing businesses to spin up protected systems locally or in Datto's cloud within seconds of a failure rather than waiting hours or days for traditional restore processes.
- Ransomware affected 73% of MSP-served businesses in 2024, according to Datto's own annual Global State of the MSP report, with ransomware remaining the single most reported cyberthreat across the entire SMB segment.
- Datto's immutable cloud backup architecture makes backup data cryptographically tamper-proof, a feature specifically designed to counter ransomware strains that target and encrypt backup repositories - a technique used in over 94% of modern ransomware attacks.
- Following Kaseya's acquisition of Datto in 2022 and subsequent platform integration, Datto PSA, RMM, and BCDR now serve as a unified MSP operations platform for over 10,000 MSPs running combined Kaseya-Datto stacks as of early 2026.
What Datto Partners and MSPs Do
MSPs offering Datto solutions provide a range of backup, disaster recovery, and IT management services. Here is how the offering landscape breaks down.
Datto BCDR (Business Continuity and Disaster Recovery)
The flagship Datto product line. MSPs deploy Datto SIRIS (for servers), ALTO (for small businesses), and ALTO XL appliances on-premises, which continuously snapshot protected systems every 5 - 60 minutes. If a server fails or is encrypted by ransomware, the Datto appliance can instantly virtualize that system locally (running the server directly from the backup) or in Datto's cloud, restoring business operations in minutes. MSPs configure, monitor, and test these systems on behalf of clients, typically as part of a managed backup service retainer.
Datto SaaS Backup (Office 365 and Google Workspace)
Datto SaaS Protection backs up Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) and Google Workspace (Gmail, Drive, Contacts, Calendar) on a daily basis. Many businesses mistakenly believe Microsoft and Google protect their data - they do not. Both providers offer 30-day recycle bins at best. Datto SaaS Protection gives MSPs the ability to restore individual emails, files, or entire accounts from point-in-time snapshots going back years, satisfying compliance requirements and recovering from accidental deletion or account compromise.
Datto Networking (DNAS - Datto Networking Appliance Suite)
Following Datto's expansion into networking, MSPs deploy Datto switches, access points, and firewalls as part of a managed networking bundle. The Datto Networking suite is cloud-managed through the same partner portal as BCDR and SaaS Backup, simplifying multi-site management for MSPs serving distributed clients. For SMBs, a single MSP managing backup, DR, and networking through one vendor portal reduces complexity and cost.
Datto RMM Integration and Automated Backup Verification
Advanced Datto MSPs integrate the platform with Datto RMM (remote monitoring and management) and Kaseya VSA to automate backup health checks, screenshot verification of virtual machines, and alerting on failed backup jobs. This automation is critical - unmonitored backup systems are the most common reason businesses discover their backups were failing months before a disaster actually occurred.
Ransomware Response and Disaster Recovery as a Service (DRaaS)
MSPs specializing in Datto-powered DRaaS act as a full DR partner for clients who lack the internal IT staff to manage a ransomware incident or disaster. This includes maintaining tested recovery runbooks, spinning up cloud environments during an incident, managing failover communications with clients, and coordinating with cyber insurance carriers during claims processes. This is a premium, high-value service that commands significant retainer fees.
Backup Audits and Datto Migration Services
Many businesses coming from legacy backup solutions (Veeam, Backup Exec, Arcserve) or from poorly configured Datto environments engage MSPs for formal backup audits and migration projects. These engagements assess current backup coverage, identify gaps (unprotected servers, SaaS data without backup, untested recovery processes), and migrate or reconfigure to a properly functioning Datto environment with verified RTOs and RPOs.
Datto Solution Costs and Pricing
Datto is sold exclusively through MSP partners - you cannot purchase it directly from Datto/Kaseya. Pricing is set by individual MSPs and varies by market, scope, and service level. Here are realistic 2025-2026 benchmarks for MSP-delivered Datto solutions.
Datto BCDR (Managed Backup and DR)
- Datto ALTO (small business, 1 - 2 servers, 1 TB protected): $200 - $400 per month all-in from MSP (hardware lease + cloud storage + management)
- Datto SIRIS S3/S4 (mid-market, 3 - 10 servers, 4 - 8 TB protected): $500 - $1,500 per month from MSP
- Datto SIRIS Enterprise (large environments, 10+ servers, 16+ TB): $1,500 - $5,000+ per month depending on protected data volume and cloud retention
- Cloud storage overages: Most MSPs include 12 - 24 months of cloud retention; additional retention or storage is billed incrementally
Datto SaaS Backup
- Office 365 or Google Workspace backup per seat: $3 - $8 per user per month when bundled into an MSP's managed services package
- Enterprise SaaS backup with extended retention and compliance exports: $8 - $15 per user per month
Professional Services
- Datto deployment and initial configuration: $500 - $2,500 one-time project fee
- Backup audit and coverage gap assessment: $750 - $3,000 depending on environment size
- Ransomware incident response and recovery (emergency): $150 - $250/hour, often subject to cyber insurance coverage
How to Choose a Datto Partner
Not all Datto MSPs are created equal. Use these criteria to find a partner who will protect your data effectively - not just sell you a product.
Verify Datto Certification Level
Datto (through the Kaseya partner program) certifies MSPs at different tiers based on technical training, deployment volume, and platform expertise. Ask prospective partners for their current certification status. Higher-tier partners have access to priority support queues and advanced training, which matters enormously during an active ransomware incident when minutes of downtime cost real money.
Demand Proof of Tested Recoveries
Any MSP can configure a Datto appliance to take snapshots. The question is whether those snapshots actually produce bootable, usable machines. Ask the prospective partner: How often do you test restores for clients? Can you show me a recent restore test report? A partner who tests virtual machine screenshots weekly and performs quarterly full recovery drills is fundamentally different from one who just monitors backup completion status. Untested backups are not backups - they are guesses.
Understand Cloud Retention Policies and Costs
Datto's strength is its cloud component, but cloud storage costs money and policies vary by MSP. Clarify exactly how many months of cloud retention are included in your contract, what happens to your cloud backups if you stop paying or switch vendors, and who owns the encryption keys for your cloud data. Some MSPs hold encryption keys in ways that create vendor lock-in, which is a significant risk if the relationship sours.
Ask About Their Ransomware Incident Response Process
Before you are in crisis mode, ask your prospective MSP partner to walk you through exactly what happens when a client gets hit with ransomware. Who gets called? How quickly? What is the sequence of steps to assess, isolate, and begin recovery? An MSP who has a documented, practiced incident response runbook and can articulate it clearly is worth far more than one who says "we'll figure it out" - because by then it is too late to figure anything out slowly.
Review the Service Level Agreement (SLA) Carefully
Your Datto MSP contract should specify: the backup frequency (snapshot interval), the maximum RTO and RPO they commit to in writing, whether they guarantee cloud availability for failover, response times for backup failures, and escalation paths. MSPs who will not commit to specific RTOs and RPOs in writing are not confident in their ability to deliver on the platform's capabilities - a red flag in an industry where your entire business continuity depends on their execution.
Datto - Frequently Asked Questions
Can I buy Datto directly, or do I have to go through an MSP?▼
Datto is a 100% channel-exclusive product - it is sold only through managed service provider partners, not directly to end customers. This is by design: the platform is built around the assumption that a trained MSP will configure, monitor, and manage it on behalf of the business client. Attempting to purchase Datto hardware and manage it yourself without MSP expertise is technically possible but practically inadvisable. The value of the Datto ecosystem comes not just from the hardware and software but from continuous monitoring, backup verification, tested recovery processes, and incident response capabilities that require an MSP's expertise to deliver effectively. Finding the right MSP partner is inseparable from getting value from Datto.
How quickly can Datto restore my systems after a ransomware attack?▼
Datto BCDR's instant virtualization feature can spin up a protected server as a virtual machine running directly on the Datto appliance within seconds to minutes of triggering recovery - this is the local virtualization scenario. For cloud failover, where systems are spun up in Datto's cloud infrastructure, recovery typically takes 15 - 60 minutes depending on the size of the environment and cloud availability. Full bare-metal restores to replacement hardware take longer (hours to a full day for large servers) because they involve copying all data back to new hardware. The key advantage of Datto during ransomware is that you can be operationally running in minutes using virtualization while the full recovery happens in the background, minimizing business disruption to the shortest possible window.
Does Datto protect against ransomware that targets backups?▼
Yes - this is one of Datto's most important security features. Modern ransomware strains routinely target backup systems first, encrypting or deleting backup data before attacking production systems to maximize leverage. Datto addresses this through immutable cloud storage, where backup data is written once and cannot be modified or deleted, even by the ransomware attackers or by a compromised administrator account. Local Datto appliances also store backups in a format and file system that is inaccessible to Windows ransomware running on the protected servers. The combination of immutable cloud backups and local appliance isolation means that even a fully compromised network environment leaves clean recovery points intact. This is a fundamental architectural advantage over file-based backup solutions stored on network shares, which are trivially encrypted by ransomware.
What happens to my Datto backups if I switch MSP partners?▼
This is a critical question to ask before signing any Datto MSP contract. The Datto hardware (appliance) is typically leased or owned by the MSP and may need to be returned or purchased outright if you switch partners. Your cloud backup data is stored in Datto's cloud under the MSP's partner account - the transition process to a new MSP partner is possible but requires coordination between the old MSP, the new MSP, and Datto/Kaseya support. During a partner transition, there can be coverage gaps if the process is not managed carefully. Before engagement, clarify in writing: What happens to local appliances on contract termination? Who controls the cloud backup account? What is the process for transitioning to a new partner without data loss? MSPs with clear, documented transition policies are generally more trustworthy partners than those who are vague about this scenario.
Is Datto the right backup solution for a very small business with only one or two servers?▼
Datto ALTO is specifically designed for small businesses with one to two servers, and it is a strong solution for that use case when the cost fits the budget. For businesses with a single file server or a few workstations only (no servers), a cloud-based alternative like Acronis Cyber Protect or Backblaze Business Backup might be more cost-effective. The calculus should focus on your actual recovery requirements: How many hours of downtime can your business absorb before losing customers, revenue, or compliance standing? If the answer is "less than four hours," Datto's instant virtualization capability justifies its cost even for a one-server environment. If your business could survive two to three days of downtime while you restore from a traditional backup, simpler and cheaper solutions may be sufficient. A qualified Datto MSP can help you run a business impact analysis to determine which level of protection is appropriate for your situation.