Edmonton Managed IT Services Providers

Break-Fix Model vs Managed IT Services in Edmonton

When it comes to IT services, some companies opt for the break-fix model. This option has been popular for decades thanks to its simplicity and cost-efficiency.

When you sign a contract with an IT service provider that offers break-fix services, you sign up for selective assistance. If something goes wrong with your IT infrastructure both online and offline, a company representative can come and fix it.

If you are thinking about choosing the break-fix model over managed IT support, you need to consider the pros and cons of both options.

Break-Fix Companies

Break and fix service providers can only come to your rescue when something breaks down. Depending on the contract you sign, they can start helping within minutes or wait until the next working day.

This model can be convenient for companies with a large IT department that works remotely. They may need a break-fix company to take care of on-site issues at their branches.

A break-fix model seems less expensive than the managed IT support model because specialists charge by the hour. In reality, without satisfactory preventive measures in place, you are likely to need assistance constantly.

What you need to keep in mind is that break-fix companies get their money from repairing the problem. They can’t prevent it from happening.

Edmonton Managed IT Services Providers

Managed IT services is a comprehensive set of services that includes the break-fix option. These companies do everything a break-fix company does. However, it’s only a small part of their services.

Besides fixing problems, Edmonton managed IT service providers take care of your IT environment to make sure it thrives. This means monitoring all of your systems to ensure their smooth operation. If something goes wrong, they can take care of the issue quickly. However, the number of problems is minimized thanks to preventive measures.

Unlike break-fix companies, Edmonton managed IT service providers also take care of cybersecurity measures. With cybercrimes on the rise, cybersecurity has become a serious issue for companies of all sizes.

Overall, managed IT services are a great solution for small and midsize businesses that can’t afford to hire a full-size IT department. If they leave their IT support to break-fix service providers, they could encounter serious problems that turn into unexpected expenses.

If you think that you need an Edmonton managed IT service provider, look for one on this list. If you need a break-fix company, you can find one here as well.