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Top 7 IT Help Desk Best Practices

With information technologies playing a major role in the life of all 21 st-century companies, a number of issues arises daily. IT help desks are designed to provide the necessary support to employees...

What is Disaster Recovery Plan and DRaaS?

Today, businesses have become more dependent on high availability, and this dependency has reduced the tolerance for downtime, hence the reason for disaster recovery. Disaster recovery (DR) is part of...

The Cost of Do-It-Yourself IT for SMBs

Small and Midsize businesses (SMBs) face unique challenges when it comes to sourcing and acquiring an IT infrastructure that suits their needs. With IT spending forecast to top $1 trillion by 2020, sm...