Best Managed IT Services Companies in Ottawa, Canada

14 verified managed it services companies in Ottawa, Ontario, Canada

25-45%
Avg. Cost Savings
<15 min (critical)
Typical Response Time
$311B globally
Market Size (2025)
12.7% CAGR
Annual Growth Rate
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Top Managed IT Services Companies in Ottawa

14 companies
#1IT Gorilla

IT Gorilla

4.0(0)CA
IT ConsultingCybersecurityManaged IT Services·<$25 · 1-9 emp. · From <$1000
#2IC 360 Solutions

IC 360 Solutions

4.0(0)CA
IT ConsultingManaged IT ServicesIT Support & Helpdesk·<$25 · 1-9 emp. · From <$1000 · Est. 2017
#3Pilotcore

Pilotcore

4.0(0)CA
IT ConsultingManaged IT ServicesManaged Cloud Services·<$25 · 1-9 emp. · From <$1000 · Est. 2018
#4Fuelled Networks

Fuelled Networks

4.0(0)CA
IT ConsultingCybersecurityManaged IT Services·<$25 · 1-9 emp. · From <$1000 · Est. 1993
#5Revolution Networks

Revolution Networks

4.0(0)CA
IT ConsultingCybersecurityManaged IT Services·<$25 · 1-9 emp. · From <$1000 · Est. 2004
#6Demand ITS Inc.

Demand ITS Inc.

4.0(0)CA
CybersecurityManaged IT ServicesIT Support & Helpdesk·<$25 · 1-9 emp. · From <$1000 · Est. 2006
#7Revolt IT

Revolt IT

4.0(0)CA
CybersecurityManaged IT ServicesDisaster Recovery & Backup·<$25 · 1-9 emp. · From <$1000 · Est. 2015
#8Stoneworks Technologies

Stoneworks Technologies

4.0(0)CA
CybersecurityManaged IT ServicesManaged Cloud Services·<$25 · 1-9 emp. · From <$1000 · Est. 2001
#9Decisive Technologies Inc.

Decisive Technologies Inc.

4.0(0)CA
CybersecurityManaged IT ServicesDisaster Recovery & Backup·<$25 · 1-9 emp. · From <$1000 · Est. 2001
#10CAPITALTEK

CAPITALTEK

4.0(0)CA
IT ConsultingCybersecurityManaged IT Services·<$25 · 1-9 emp. · From <$1000 · Est. 2008
#11Telecom Computer

Telecom Computer

4.0(0)CA
CybersecurityManaged IT ServicesDisaster Recovery & Backup·<$25 · 1-9 emp. · From <$1000 · Est. 1986
#12Stega Networks

Stega Networks

4.0(0)CA
CybersecurityManaged IT ServicesDisaster Recovery & Backup·<$25 · 1-9 emp. · From <$1000 · Est. 2013
#13
F

Firewall Technical

No reviewsCA

Managed IT Support & IT Services

CybersecurityManaged IT ServicesIT Staff Augmentation·1-9 emp. · From <$1000 · Est. 2012
#14IPMC Ghana

IPMC Ghana

No reviewsCA

IT Service Management Company in Ghana

CybersecurityManaged IT ServicesSoftware Development·<$25 · 1-9 emp. · From <$1000 · Est. 1992

What Are Managed IT Services?

Managed IT Services involve outsourcing the responsibility for maintaining and anticipating IT needs to a Managed Service Provider (MSP). Unlike break-fix models, MSPs provide proactive monitoring, maintenance, and support for a predictable monthly fee. Services typically include 24/7 helpdesk, network management, backup & disaster recovery, patch management, and cloud infrastructure management.

How to Choose a Managed IT Services Company in Ottawa

1

SLA Guarantees

Look for providers offering 99.9%+ uptime SLAs with financial penalties for breaches.

2

Industry Experience

Choose an MSP with proven experience in your vertical — healthcare, finance, legal, etc.

3

Security Certifications

Verify SOC 2, ISO 27001, or industry-specific certifications like HIPAA compliance.

4

Scalability

Ensure the provider can scale from 10 to 1,000+ endpoints without service degradation.

5

Response Times

Evaluate guaranteed response times for critical, high, medium, and low priority issues.

Managed IT Services in Other Canada Cities

Calgary44Toronto36Montreal31Vancouver22Edmonton13Richmond Hill11Winnipeg10Mississauga9

FAQ: Managed IT Services in Ottawa

How much do managed IT services cost?▼

Managed IT services typically cost $100-$250 per user per month for comprehensive packages, or $1,000-$5,000/month for small businesses (10-50 employees). Pricing depends on scope, SLA tier, and included services.

What is included in managed IT services?▼

Standard MSP packages include 24/7 monitoring, helpdesk support, patch management, backup & disaster recovery, network management, cybersecurity basics, and vendor management. Premium tiers add vCIO services, compliance management, and advanced security.

What is the difference between managed IT and break-fix?▼

Break-fix charges per incident with no proactive monitoring — you only call when something breaks. Managed IT provides continuous proactive monitoring, maintenance, and support for a fixed monthly fee, preventing issues before they impact your business.

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